Center for Employee Assistance
Expert, compassionate and confidential Employee Assistance Program (EAP) for employees and their families.
What is the Center for Employee Assistance?
The Center for Employee Assistance offers you and your immediate family the opportunity to talk with a professional consultant to help you evaluate, understand and develop a plan of action to resolve problems. It is a service offered by your employer, who recognizes that employees are one of their most important assets and that sometimes they run into difficulties that are too big or complex to manage on their own.
The services provided by the Center for Employee Assistance are confidential and free of charge to you and your immediate family. This service is available to you regardless of what health insurance you may carry. Your employer will not be notified that you used this service. You may call us to ask questions about how it works even if you are not ready to use the service.
Take one of our Online Screenings
How do I use the services from the Center for Employee Assistance?
Just call us at 262-687-2777.
We will arrange a confidential appointment to meet with you at one of our convenient locations. If outside of our area, we can refer you to an office of one of our nationwide affiliates.
Services are available during regular business hours and evening hours. Our 24-hour answering service will put you in touch with an on-call consultant in case of an immediate crisis.
Does my problem need to be job-related to use the services at the Center for Employee Assistance?
Your problem does not need to be job-related. Below are some of the most common concerns that people bring to the Center for Employee Assistance:
- Stress, depression or anxiety
- Marital or relationship difficulties
- Behavior or attitude problems of children
- Problems with alcohol or other drugs
- Anger management or family violence
- Concerns about relationships with aging parents
- Financial pressures
- Coping with difficult co-workers
How does the Center for Employee Assistance help?
At your initial consultation we can assist you with any serious, immediate crisis, and then help you to develop an “Action Plan” of what to do next. At times, one or two sessions may be all you need. If additional help is needed, the consultant will offer appropriate referral information and resources to you. At that point, he or she will discuss with you how to use your insurance benefits or make other arrangements for payment. Of course, it’s always your choice whether to follow up with the referral suggestions. The discussion with the consultant and any referrals for further services are always completely confidential.
Will using the Center for Employee Assistance affect my career or job status?
Absolutely not! Your employer offers the service because they understand that we all have problems at some point in our lives. The Center for Employee Assistance provides a team of professionals that you can turn to for free, confidential assessment and referral.
What if my problem has already affected my work performance?
If you feel that your problem has had a negative effect on your work performance, you may consider notifying your supervisor that you are seeking services from the Center for Employee Assistance. Remember, using the services will not affect your job, but it will not make you exempt from any standard disciplinary procedures. Call us before the problem gets out of hand because every day you wait is a day lost forever.
For more information on EAP services, contact Pam Hauke, EAP Coordinator, Wheaton Franciscan Healthcare, at 262.687.8621